Targeted Marketing with Microsoft Dynamics CRM

What’s better than a marketing campaign with all the bells and whistles? A marketing campaign with all the bells and whistles that’s targeted to a segmented audience who actually wants to hear what you have to say.

We look at how Microsoft Dynamics CRM helps leverage your marketing investments.

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What Happens if You Want to Switch Cloud Providers?

Making the switch from one provider to another is achievable if done with care. Here are some things to keep in mind.

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CRM a Key Area of Investment for Companies in 2012

Nucleus Research recently found that half of U.S. companies plan to invest more on IT resources in 2012 than in 2011, and alot is going to go to CRM. Here are some reasons why.

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How to All the Reap the Benefits of CRM: What Could Be Holding You Back?

You may have implemented Microsoft Dynamics CRM, but are yet to see the positive lift you were expecting or at least hoping to achieve. Here are some ideas on what to do next…

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Post Convergence 2011 Thoughts

Here is a blog post around some thoughts I had on the flight home from Convergence.

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Understanding Mobile Computing Trends

Organizations thinking about committing to a technology trend is a lot different than buying the hottest smart phone. Here is a blog post that talks about some trends to watch and understand when thinking about an ERP mobility investment.

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2011 ERP IT Spending Outlook

Rimrock Corporation is a small Microsoft Dynamics consulting company in a large regional market so economic trends do not hit us too badly – we have enough clients so it is always busy at our office. For a perspective on ERP spending in the market,  and what vendors are doing read our EPR blog post here.

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CRM Essential for Effective Customer Support

Not enough clients are taking advantage of the CRM Service functionality so we wrote an article to explain what the software capabilities are.

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What is the Internet?

17 years ago….

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Develop your Microsoft Dynamics GP Solution with the Developer Toolkit

Here is an article I published that gives a simple overview of the tools we use to customize Dynamics GP.

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