Courses that help you get more out of Microsoft Dynamics
Live, hands on classroom training at Rimrock gives you and your team a jump start on using and getting the most out of Microsoft Dynamics. Conveniently located in mid-town Toronto in our state-of-the-art training facility, our classes are thoughtfully structured and lead by highly qualified instructors, to deliver a learning experience that is thorough, yet time and cost effective.
From our introductory training where you’ll gain and deep “awareness level”, to our in-depth “proficiency level” training – Rimrock has you covered.
Course: Microsoft Dynamics GP Orientation
In this introductory course new users will learn the basics of navigating and personalizing important areas of Microsoft Dynamics GP. It will also cover the logical standards that form the foundation of the software, transaction processing, reporting and more.
Course: Microsoft Dynamics GP Payables Management
This course examines the accounting cycle and the processes required to enter vendor invoices and process cheques with in depth topics on day-to-day procedures to effectively use Dynamics GP Payables Management.
Course: Dynamics GP Receivables Management
This course focuses on the accounting cycle and the processes required to enter invoices and receive payments from customers. It covers a wide range of applicable topics that will give attendees an strong foundation in the use of Microsoft Dynamics GP Receivables Management.
Course: Microsoft Dynamics GP Bank Reconciliation
This course explores the accounting cycle and processes required to manage cash receipts, cash disbursements and other transactions that affect cheque book balances. It includes specific topics to provide a strong foundation in the day-to-day use of Microsoft Dynamics GP Bank Reconciliation.
Course: Microsoft Dynamics GP General Ledger
This course is for data entry clerks, administrators and managers who need to understand the technical aspects of Dynamics GP General Ledger and gain foundational knowledge of the function capabilities of the system. Attendees will gain an understanding of each stage of the accounting cycle and the processes required to enter financial data into the Microsoft Dynamics GP system.
Course: Microsoft Dynamics GP Canadian Payroll
This course develops in-depth skills for the payroll life cycle and includes payroll set-up, transaction processing, cheque generation, period end and year-end payroll procedures.
Course: Year End Procedures
This course is for users who want to learn the features and develop an in-depth knowledge of the procedures required to perform a fiscal period close in Dynamics GP. In this hands-on workshop attendees will learn the processes and steps necessary to close an accounting period and a fiscal year. Each phase of the closing process will be covered in detail.
Course: Microsoft Dynamics GP Customizations & Integrations
This hands-on course is for users with some technical ability. It will expose attendees to the tools available to customize information stored in Dynamics GP and provide a detailed understanding of how to use Integration Manager to integrate information between GP and other legacy systems.
Course: What’s New in CRM 2011
This course covers what’s new in Microsoft Dynamics CRM 2011, provides students with the tools and information to help them better understand and identify the new and enhanced features of Microsoft Dynamics CRM 2011.
Course: Introduction to Customization in Microsoft Dynamics CRM 2011
This course provides an introduction to basic customization of CRM 2011 including workflows and dialogs, web resources, solution management. This course will not get into advanced customizations and scripts and is intended for business analysts.
Course: Introduction to Sales Management in Microsoft Dynamics CRM 2011
This course provides an introduction to the capabilities of Sales Management in Microsoft Dynamics CRM. It will teach you how to track and manage the Sales Process from lead and opportunity through to close. It provides insight on how to tailor the Sales Process to your business, leverage workflow and track sales activities and tasks by individual and team. It will also introduce you to sales forecasting , analytics, the product catalogue, pricing, quoting and order process.
Course: Introduction to Service Management in CRM 2011
This course introduces you to Microsoft Dynamics CRM Service Management and explains how it helps organizations efficiently track information about cases, customer complaints or requests, and small projects.
Course: Introduction to Field Service Management in CRM 2011
This course introduces you to Microsoft Dynamics CRM Service Management and Rimrock Field Service Extensions. It explains how organizations can effectively organize, track and dispatch their technicians and equipment to do repair work in the field in a timely and efficient manner. Extend CRM to track user defined location and equipment data specific to your industry. Manage the complete service ticket from inbound (website/e-mail/phone), through diagnosis, dispatch, scheduling, quoting, work orders and invoices.
Course: Introduction to Marketing Automation in CRM 2011
This course introduces marketing staff and business owners how to execute and manage marketing campaigns, activities and lists in Microsoft CRM . It also discusses the benefits of integration of marketing campaigns to sales to enable measurement of the effectiveness of marketing campaigns through analytics and dashboards. You will also better understand how to associate sales literature, products and price lists with marketing campaigns.
Course: Introduction to Management Reporter
This half day course is designed for financial professionals who are responsible for creating, maintaining and distributing presentation quality reports using Management Reporter. After attending this course you will understand basic navigation and report creation in Management Reporter and should be equipped with new skills to improve your company’s financial reporting package.
Course: Microsoft FRx Basics
This 2-day course is designed for financial professionals who are responsible for creating, maintaining and distributing presentation quality reports using FRx. After attending this course attendees will understand basic navigation and report creation in FRx and should be equipped with new skills to improve your company’s financial reporting package.
Course: Microsoft FRx Advanced
This 2-day course will teach you complex FRx techniques necessary to create a comprehensive suite of financial and management reports. We will build upon the skills learned in the FRx Basics course to enable professionals to create more sophisticated reports using FRx Desktop.
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