8 Signs It's Time to Change Partners
Having relationship issues? You are not alone. Over 50% of our clients came to us due to a breakdown in their Microsoft Partner relationship.
When you sign on with a Dynamics partner, you’re looking for more than just assistance with installing the Microsoft Dynamics system. You want a partner who has:
The ability to build tailored implementations, including the ability to upscale or downscale your configuration at any time.
Dynamics ERP
AND
Microsoft products expertise.
​
​
Superior customer
service and support.
​
​
​
While your Dynamics partner may have been what you needed in the beginning, over time, they may no longer fit your business needs.
​
Here are the 8 most common reasons clients have moved from their current Microsoft partner to Rimrock Corporation:
1.
Account management fail to bring new and innovative ideas.
2.
Partner is understaffed, under-skilled, or experiencing excessive staff turnover.
3.
Partner organization is focused on other products or platforms.
4.
Partner is pushing you to high-priced assurance retainer, or support contract, or charges unnecessary account management fees.
5.
Project managers have been absent, indifferent, or non-responsive.
6.
Staff assigned to project don’t have the industry or product knowledge you were expecting.
7.
Fees or billings do not deliver business value.
8.
Your Microsoft Dynamics implementation is under-utilized, crashing, not working as promised, and other issues due to a poor install.